​Why Your OneDrive Account Is Frozen (And How To Fix It)​

Safe and secured OneDrive is a file-hosting service that helps you store files and data for long.

Many people have had the annoying problem of OneDrive freezing, which made files unavailable and slowed their work. You can get OneDrive back up and running with these tips and tactics to get back to work without excessive difficulty or irritation. This article will discuss how you can unfreeze your One Drive’s frozen account.

What does it mean when your OneDrive account is Frozen?

You can easily store and share your essential things in the cloud with OneDrive. An “account frozen” message can happen to you sometimes, which is not good. You might feel freaked out, but don’t worry; your essential files and data are safe.

The primary reason behind your account being frozen is that either your storage is consumed wholly or you need to log in to your account. Removing the freeze from your OneDrive account will restore access to your saved files. It only takes a few clicks to get back on track with sharing and organizing your files.

Why is your Account Frozen?

• Two things need to be fixed with accounts stopping. Your OneDrive can be temporarily or permanently blocked if you cross the storage capacity over a specific time without logging in.OneDrive users can quickly back up their pictures and other files. To see the image, go to your OneDrive storage.

How to Unfreeze Your OneDrive Account

Click on the pop-up warning box, showing the “Unfreeze your account” link if your OneDrive account is frozen. Then, look through your files and remove some or add more space. Restoring your OneDrive’s frozen account might take 24 hours.

Find the frozen account and get your login information before you do anything else. Then, consider the steps below to unfreeze the frozen OneDrive account.

Here are the steps to unfreeze your OneDrive account:

Step 1: Open OneDrive and sign in

Turn on your browser window and open OneDrive. Now, sign in with your login credentials.

Step 2: Tap on account recovery

If you forget your account details, click “Recover your account.”

Step 3: Unfreeze your account

Click on the “Unfreeze your account” option and tap “See what’s taking up space.”

Step 4: Delete files

Clear your storage by deleting unnecessary files and data from the recycle bin.

Your account should no longer be frozen after following the procedures mentioned above, and it will also be protected from future freezing.

Suppose you want to get an additional 1 TB of storage. In that case, you can upgrade your membership or purchase a new Microsoft 365 subscription.

To unfreeze an account that has been frozen may take up to 24 hours. Any changes made to the account will take up to 2 hours to take effect. Let’s look at a few more tips to help prevent freezing or sync problems.

Tips To Resolve Freezing Or Syncing Issues

1. Shortage of Storage

Microsoft offers free storage space of up to a few gigabytes for some account types. However, your account will run out of room, no matter how much space you have, and it will stop sharing.

However, freeing up space is a breeze if you want to lessen the likelihood of your account freezing. The Manage storage window in OneDrive shows the number of rooms used.

You can also get rid of info that you don’t need by using the “Free up space” choice. And you can eliminate all the deleted files by choosing “Empty recycle bin.” Upgrading your account will get you more storage capacity if you need more space.

2. Unable to Sign in

Window and Mac users of OneDrive often have trouble signing in for several reasons. Check your internet connection if you face a problem while logging in.

OneDrive can’t usually connect to the server because of a bad internet link. The login information is another crucial fact. People who use the wrong login information will not be able to get into the account, so make sure you use the correct information.

Check if changing your network driver helps if everything else is needed. A wrong or damaged driver can cause errors in connections.

It’s also important to remember to check your computer’s security settings. The account may be unable to sign in because Windows controls who can view folders. You must turn off control folder access for your account if it is on.

Now, open the OneDrive app on your Windows or Mac computer again and try to sign in with the correct information.

3. Syncing Issues

OneDrive can keep any data, and people who pay for the Premium version can share up to 10 GB of files at a time. When you sync your OneDrive folders and files, you can get to them from any device at any time.

When OneDrive encounters a problem when syncing specific files, an error message will be shown. These kinds of problems usually happen when the name of a file is not allowed. Some file names may only sync with your OneDrive account if they are shorter or contain permitted characters.

Renaming the file is the simplest solution to resolve the synchronization issue. Take the file out of the folder and then sync it to fix any problems it may be having with other files in the folder.

Conclusion

OneDrive users shouldn’t leave their important accounts idle for long periods. It could delete or freeze the account, meaning all its files and folders would be lost.

While OneDrive does provide an excellent user experience, it has issues. However, you can quickly fix the problems with a few mouse clicks.

We have already gone over how to defrost a OneDrive account that has been frozen. I hope this piece helps you figure out what’s wrong. Post a question below if you have more.

FAQ’s on ​Why Your OneDrive Account Is Frozen

How do I unfreeze my OneDrive account?

To get to your files briefly, log in to the OneDrive website and select “Unfreeze your account.” You have 30 days to eliminate enough files to stay under your storage limit. Check out the most significant files on your OneDrive. Files will be set as read-only, but you may reduce their size by downloading or deleting them.

How do I unlock my OneDrive account?

To unlock your account quickly, the best option is to obtain and input a security code online. You should open your account online first if you still need to.