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What is Universal Design in UX?

Last Updated : 21 Mar, 2024
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What is Universal Design?

Inclusive nor universal in nature, Usability or the emphasis of the inclusive design concept on product business or well-being values is a holistic solution that guarantees that every citizen can comfortably use and access all products, systems, and built environments and the surrounding environment without limitations. Originating from the discipline of architectural design, the set of Universal Design principles have been regarded by UX designers to create user-focused digital interfaces, physical products, environments, and services that nonetheless are usable by all individuals regardless of their abilities. Acting as the pillar of Virtual user experience, Universal Design intends to remove obstacles and facilitate accessibility to digital platforms in such a manner that a great majority of people will have the opportunity to use and benefit from the advanced technology. It gives power to sympathy, knowledge, and experience of different circumstances of people with various disabilities.

Universal Design

Universal Design

The 7 Principles of Universal Design

The 7 Principles of Universal Design serve as guiding principles for creating inclusive designs across various contexts:

1. Equitable Use:

Sites and platforms that are utilized and used should be equally usable by anyone, regardless of skills, competencies and abilities, thus ensuring that no one has a hard time using such sites and apps.

2. Flexibility in Use:

UI should implement various elements like colors, fonts, or item rearrangement to make their services possible for anyone to use and easily customize.

3. Simple and Intuitive Use:

Interface’s components should be built with this in mind, without increasing cognitive load, and without adding complexity where it is not needed.

4. Perceptible Information:

The provision of various sensory avenues by which communication of messages is done will ensure the information provided is comprehensible and accessible by people with different levels of sensory abilities.

5. Tolerance for Error:

The designs must strive to minimize the risks of mistakes and to moderate their impacts. This will be done by interlocking with the user and they will also be provided with timely feedback.

6. Low Physical Effort:

Contact with the products and surroundings shall require very little physical strength to decrease fatigue and exertion. This will be crucial for elderly or obese users too.

7. Size and Space for Approach and Use:

Designing systems that can adjust to the diverse needs such as size, posture and mobility patterns of users- decelerate their interactions and enhance their comfort.

What are the Uses?

Universal Design in UX finds applications in a wide range of industries and contexts:

1. Web and mobile app development:

Websites and applications are born to working perfectly for users who have different abilities. This helps to ensure that people with disabilities have the same chance to access information and services as everyone.

2. E-commerce platforms:

Accessibility of online shopping which means everybody (people with abilities and people without abilities) browses products, makes purchases, and completes transactions without any hindrances.

3. Educational software:

Online learning management systems and mobile learning platforms are equipped with intuitive features for the accessibility of the students with disabilities and varying learning capacities.

4. Healthcare systems:

Patients can retrieve information and use services remotely thanks to the performance of such devices as patient portals, telemedicine platforms, and mobile health-related applications.

5. Government websites:

Agencies from various levels of government make sure that the digital platforms under their jurisdiction are designed and implemented in accordance with the standards and regulations for gal accessibility, thus allowing for easy access to government information and services by all citizens.

6. Gaming interfaces:

Among respective game programmers, the availability of accessibility options is a sought aspect of “input”. These entail “master and tweak” features for specific controls, subtitle alternatives, as well as alternate input means for gamers with special needs.

Pros and Cons of Universal Design

Pros:

  • Enhances usability for all users: Universal design (UD) principles upgrade product functionality and ease of use for people with disabilities and diverse communities at all levels with a view to improving the user experience.
  • Promotes inclusivity and diversity: Organizations advance the concept of equal access in technology design by helping individuals to take part in digital life while they show solidarity with one another.
  • Future-proofs products and services: The Universal design prefigures and takes into account future demographic shifts and technological progress in order to ensure that goods and services are to be attractive and conditional over time in the long-run.
  • Supports compliance with accessibility laws: Through the implementation of accessibility prerequisites and rules, the organizations would prevent legal risks as well as show their respect toward the socially responsible attitude and the idea of corporate citizenship.

Cons:

  • Requires additional resources: Universal Design entails incurring additional time, resources and specialized skills to render a design suitable for all user groups, when time span and complexity of the task are given, for example.
  • Trade-offs between inclusivity and aesthetics/functionality: There is the tricky possiblity of achieving the balance of inclusivity with the design that is visually appealing and functional might intimidate designers as some design choices may mark a trade-off between the two aspects.
  • Complex implementation in large projects: It is likely the fact that putting Universal Design at the start of these larger scope projects may require cross-functional communication, coordination across teams, stakeholders and different development phases. Thus, to make it smooth it is important to adhere to clear communication among teams and proper engagement of stakeholders.

Examples of Universal Design

  • Apple’s iOS Accessibility features: iOS, the operation software for Apple’s iPhone and iPad, provides several assistive features including VoiceOver, AssistiveTouch and Magnifier, which allow the visually, auditorily and motorically impaired to benefit from using their devices.
  • Accessible Forms: Designing forms with clear labels and error messages aids users with different abilities in inputting information accurately.
  • Responsive Design: Creating interfaces that adapt seamlessly to various screen sizes ensures accessibility across different devices.
  • Keyboard Accessibility: Ensuring all interactive elements can be navigated using keyboard controls aids users with motor disabilities or those who rely on alternative input devices.
  • Visual Hierarchy and Contrast: Clear visual hierarchy and sufficient contrast improve readability for users with visual impairments and benefit users in challenging lighting conditions or on low-resolution screens.

Conclusion

Universal Design in UX is a part of modern design and always ought to be discussed; it ensures that design practice is creating accessible, functional, and enjoyable things, spaces, and systems for everyone. The UX game is all about user experience, hence, UX designer follows the 7 principles of universal design and applies inclusive design principles. Consequently, he/she can trigger experiences that fit specific user needs, subsume usability, and promote social justice. With further innovations and team work, the industry can get to a point where everyone is getting the same level of equality and enjoyment of the digital world.



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