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Top 5 Artificial Intelligence(AI) Companies in 2020

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Artificial Intelligence is the technology of tomorrow!!! So it stands to reason that all major companies are investing in this technology and trying to achieve major breakthroughs. Be it Google or Apple, you name any big tech company and chances are they are heavily investing in AI because that is the future! It is even estimated that the net worth of the Artificial Intelligence market would reach $118.6 billion by the end of 2025.


So let’s see some popular tech companies and understand the ways they are incorporating Artificial Intelligence in their products and services. Most of these tech giants have also acquired many AI startups that were working on cutting edge technologies. So let’s see these Top 5 Artificial Intelligence Companies and the various ways they are implementing Artificial Intelligence.

1. Amazon

Almost everyone has brought something from Amazon one time or another! And while Amazon is primarily an e-commerce company, it has also become one of the biggest users of artificial intelligence in all its departments. Amazon uses AI in three of its biggest products today i.e. Alexa, the Amazon Go Store, and the recommendation engine on Amazon Prime. Amazon Echo is a collection of smart speakers that use Alexa, an intelligent personal assistant. Alexa is developed using ML-based speech recognition that uses Natural Language Processing to interact with the users and formulate a response accordingly.

The Amazon Go Store is an excellent source to track consumer shopping trends which are used in many ML algorithms. Amazon also uses recommendation engines that are a part of personalized marketing. These use ML algorithms to identify your past history, searching patterns, etc. and tailor the marketing campaigns accordingly. Another popular Amazon product is Amazon Web Services that provide on-demand cloud computing platforms to customers.

2. Google

Rather than asking what Google products use artificial intelligence, it’s better to ask if there are any Google products that don’t use artificial intelligence!!! Google is heavily invested in AI and uses it in almost all its products. The Google Assistant is a chatbot that can be connected to your phones, TVs, speakers, etc. with the ability to actually have a conversation with you using Natural Language Processing. Other Google applications that use AI are Google Translate, Google Photos, etc. which use technologies like Statistical machine translation (SMT), Image Recognition, etc.

DeepMind is also an AI company acquired by Google that researches applications of AI in various fields. Google has also released new AI technologies like Google Duplex and Google Lens recently. Google Duplex is an AI-driven voice that can make appointments over the phone while sounding like a human. Google Lens is based on image recognition that allows you to search online based on your images.

3. Apple

Is there anyone who hasn’t heard of Siri or at least had an interesting conversation with it? Chances are, you had a fun conversation!!! Siri is the most popular Artificial Intelligence from Apple but it is certainly not the last. Apple’s AI strength lies in its products and this is also visible in their AI innovation. New phones include a chip called the A12 which has a neural engine running the neural network software for speech and image recognition. This will also allow for seamless camera effects and augmented reality experiences on the phone.

Apple has also acquired around 20 AI startups since 2010 and that will only enhance their technologies. Recently, it acquired Laserlike (founded by former Google executives) and with acquisitions like Silk Labs, Asaii, etc. in 2018. Apple has also employed Google’s AI chief John Giannandrea in 2018 who is now the senior vice president of Machine Learning and Artificial Intelligence strategy.

4. Facebook

There is no doubt that Facebook is the most popular social networking site in the world. But it’s so much more than that! It is a company that uses Artificial Intelligence in every aspect of its work. In fact, it would not even be possible to handle 2.4 billion users while providing them the best service without using Artificial Intelligence! Facebook uses technologies like Facial Recognition, DeepText, Language Translation, etc. to make its services more accessible to users.

Facebook AI Research (FAIR) is an internal AI Research group that aims to accelerate research breakthroughs in both existing and new AI technology. They are working on technologies like Computer Vision, Conversational AI, Natural Language Processing, etc. Facebook also acquired AI companies like Masquerade and Zurich Eye, Fayteq, etc. which will all enhance its AI portfolio.

5. Microsoft

Anyone who has used Windows is immediately familiar with Microsoft and their huge contribution to the evolution of the computers. So naturally, Microsoft is one of the leaders in the evolution of Artificial Intelligence as well!!! Microsoft has created Cortana, an intelligent assistant that can provide you personal AI experiences. Bing, which is Microsoft’s search engine is also using advanced AI search algorithms that allow image search as well. Microsoft uses AI in other services also such as Microsoft 365 which uses intelligent cloud services to provide a seamless experience for corporate teams. Microsoft is also working with AI to contribute to humanitarian issues and help the planet.

Microsoft is also investing in bot technology with a focus on bot payments, Azure bot service, etc. To that effect, one of the companies acquired by Microsoft is XOXCO which is a conversational Artificial Intelligence and bot development startup.

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Last Updated : 09 Jan, 2020
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