Open In App

JIRA vs Bugzilla

Last Updated : 11 Oct, 2023
Like Article

Bug tracking tools or software help the developers to track bugs and issues in the project. Both Jira and Bugzilla comes under the category of bug-tracking tool system and is used for the same purpose but with different functionalities. In this article, we will learn about the differences between the tools along with their features, advantages, and disadvantages. The parameters on which the difference is based are the following:

  • User Interface
  • Customization
  • Drag and Drop Feature
  • License
  • Server Load
  • Server-Side architecture
  • Kanban support
  • File attachments

What is Jira?

Jira is a type of tool that is used for the tracking of bugs and related issues. It was developed by Atlassian company in the year 2002. It was written in Java programming language. It helps software developers to plan their next release and to fix the bugs in their upcoming release accordingly. Companies that use Jira are Udemy, Pinterest, CRED, Lyft, and many more.

Advantages of Jira

  • Synchronization: It is easy to synchronize the data using JIRA connectors.
  • Tracking issues: It is very easy to track the issues shared between teams using JIRA.
  • Roadmap: It supports the requirement of the Roadmap.
  • Flexibility: Jira can be used by teams from small businesses to large organizations.

Disadvantages of Jira

  • Cost: Jira is expensive especially for bigger teams or organizations.
  • Learning Curve: It is difficult for a new member to learn about this software.
  • User-Interface: It does not have a User-friendly interface.
  • Reports: Reports in Jira are not re-usable.
  • Limited Support: It has limited support in terms of the size of the file.

What is Bugzilla?

Bugzilla is an open source bug-tracking system. It was developed by Mozilla Foundation in 1998. It was written in Perl programming language. Basically, it is used as a bug-reporting tool in the market. Companies that use Bugzilla are Frido, My Stack, Adroiti Technologies, CloudByte and many more.

Advantages of Bugzilla

  • Deadlines: To fix the bugs, deadlines can be established.
  • Types: It reports in a variety of formats and types.
  • Request System: You can use the ‘request system’ provided by Bugzilla to ask other users to evaluate codes, provide information and other things.
  • Flexible: Bugzilla is quite flexible, so you can modify it to fit your unique process and requirements.
  • Bug tracking tool: Bugzilla is extremely good at monitoring and handling bugs and issues.

Disadvantages of Bugzilla

  • Difficulties in attaching files: Large files cannot be attached in Bugzilla, which is a main concern.
  • Customization: It lacks the features of customization when compared with JIRA.
  • User-interface: The User-Interface is not so good and lacks mobile-based UI.
  • Agile Project Development: It does not support it which is the greatest disadvantage of Bugzilla.

Jira vs Bugzilla





Jira was developed by Atlassian in 2002

Bugzilla was developed by Mozilla in 1998.


One needs a commercial license to use this software.

It is an open-source tool.

Server-Side Architecture

The server side architecture of Jira is built on Oracle, MySQL, Perl and PostgreSQL.

The server side architecture of Bugzilla is built on J2EE, Tomcat, Lucene, PostgreSQL, Oracle and MySQL.

Server Load

Server Load in Jira is high as compared to Bugzilla.

Server Load is low in Bugzilla when compared with Jira.

Field Types

There are many custom field types available in Jira and even more can be added with the help of plugins.

There are many custom field types available in Jira and even more can be added with the help of plugins.

Link types

It has configurable link types available.

It has only one link type.

User Interface

It’s user interface is a lot better than Bugzilla.

It’s user interface has not changed much over the years.

Drag and Drop

The feature “Drag and Drop issue prioritization” is available in Jira.

This feature is not available in Bugzilla.

Customization of Dashboard

The feature “Dashboard with customized gadgets” is available to customize the gadgets according to one’s own needs.

This feature is not available in Bugzilla.

Real time tracking

Real-time release tracking feature is available in Jira.

This feature is not available in Bugzilla.

File Attachments

At times, only single file is attached.

At times, only single file is attached.

Kanban Support

Kanban projects are supported in Jira.

Kanban projects are not supported in Bugzilla.

Search Power

It has very powerful search features because of the presence of Jira query language.

It also provides advanced search features but still is less powerful than Jira.


Both the tools have their own functionalities but Jira is the tool that is most widely used in the market nowadays. As, Bugzilla gives some complicated features which is difficult for the user to understand whereas Jira provides simplicity in their execution and provides various simple features which helps developer to do their work efficiently. At the end, both the tools have their own pros and cons. The selection of the right tool totally depends on the user or an organization according to their own requirements.

Like Article
Suggest improvement
Share your thoughts in the comments

Similar Reads