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Difference between EIS and DSS

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1. Decision Support System (DSS) :
It’s a computer based system that aids the process of decision making. It is an interactive, flexible and adaptable computer system. It is especially developed for supporting the solution of a non-structured management problem for improved decision making.

DSS are a specific class of computerized information system that supports business and organizational decision-making activities.

Advantages :

  • It saves time.
  • Enhances efficiency.
  • Reduces the cost.
  • It improves personal efficiency.
  • It increases the decision maker satisfaction.

Disadvantages :

  • Information Overload.
  • Status reduction.
  • Over-emphasize decision making.

2. Executive Information System (EIS) :
EIS is defined as a system that helps the high-level executives to take policy decisions. This system uses high level data, analytical models and user friendly software for taking decisions. It is a structured, automated tracking system that operates continuously to keep everything managed. It provides exception and status reporting capabilities.

Advantages :

  • Easy to use.
  • Ability to analyze the trends.
  • Time management.
  • Efficiency.
  • Enhances business problem solving.

Disadvantages :

  • Functions are limited.
  • Difficult to keep current data.
  • System can run slow.
  • Less reliable.



Difference between DSS and EIS :

DSS EIS
It is used by professionals. It is used by executives.
It is required for day-to-day operations. It is required for strategic plans and procedures.
It deals with semi and unstructured data. It deals with only unstructured data.
It consists of only internal information. It consists of both internal and external information.
It allows taking non-routines decisions. It allows taking decisions to meet the strategic goals of the organization.
It is used with mainframes, micro and distributed systems. It is used with distributed systems.


Last Updated : 25 Aug, 2020
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