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ATM Full Form – History, Types and How it Works

Last Updated : 13 Dec, 2023
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ATM (Automated Teller Machine) is becoming a more common banking option for customers to withdraw cash, deposit checks, check account balances, and recent transactions. The functions of an ATM include cash deposits, money withdrawals, account balance retrieval, pin changes, money transfers between banks, and a variety of other functions.

What is the Full form of ATM?

The full form of ATM is Automated Teller Machine. The definition of an Automated teller machine, or ATM, is an electronic banking facility that enables customers to carry out routine financial transactions without the assistance of a bank employee. The main advantages of ATMs are their accessibility and convenience.

History of ATM

The history of Automated Teller Machines (ATMs) is a fascinating journey that mirrors the technological advancements in the banking industry and the changing landscape of financial transactions. Let’s explore the key milestones in the development of ATMs.

Conceptualization (Late 1960s)

The idea of a self-service machine for dispensing cash and performing basic banking functions emerged in the late 1960s. The vision was to create a device that could provide customers with 24/7 access to their funds, reducing their dependence on traditional bank hours.

First ATM Installation (1969)

The world witnessed the first operational ATM on September 2, 1969, at Chemical Bank in Rockville Centre, New York, USA. Created by Don Wetzel, an American inventor, the machine allowed customers to withdraw cash, make deposits, and check their account balances.

Magnetic Stripe Technology (1970s)

In the 1970s, the integration of magnetic stripe technology enhanced ATM functionality. This innovation enabled the encoding of information on cards, allowing users to perform various transactions securely.

Types of ATMs

Automated Teller Machines (ATMs) have evolved to offer various types to cater to diverse user needs and technological advancements. Here are several types of ATMs:

  • Brown label: ATMs run by independent companies from banks or credit unions.
  • Green label: Green label Automated teller machines (ATMs), also known as ATMs, are typically run by organizations other than banks. ATMs that are employed in agriculture.
  • Orange label: for transactions involving sharing.
  • Pink label: ATMs created specifically for women to avoid lengthy lines and waiting periods.
  • White label: These ATMs, which TATA Group introduced, are owned by specific entities rather than banks.
  • ATMs with a yellow label are those used for online shopping.
  • ​To complete a transaction, consumers must use a plastic card, such as a bank debit card or a credit card. The transaction is finished after successful authentication with a PIN.

How Dose Automated Teller Machines (ATMs)

Automated Teller Machines (ATMs) work through a combination of hardware, software, and communication technologies to facilitate various banking transactions. Here’s a simplified overview of how an ATM operates:

  1. Card Insertion: The user inserts their bank card (debit or credit card) into the card reader on the ATM.
  2. Card Authentication: The ATM reads the magnetic stripe or chip on the card, authenticating the user’s identity by verifying the information encoded on the card.
  3. PIN Entry: The user enters their Personal Identification Number (PIN) on the ATM’s keypad. The PIN is a crucial security measure to ensure that only authorized users can access the account.
  4. Connection Establishment: The ATM establishes a secure connection with the bank’s host computer or a payment network. This connection can occur via dedicated phone lines, internet connections, or other secure networks.
  5. Transaction Selection: The user selects the desired transaction from the on-screen menu, which may include options such as cash withdrawal, balance inquiry, funds transfer, or other banking services.
  6. Transaction Processing: The ATM sends the transaction request, along with the user’s authentication details, to the bank’s host computer or payment network. The host computer verifies the request, checks the user’s account balance, and ensures the transaction is authorized.
  7. Cash Dispensing or Transaction Completion: If the requested transaction is approved, the ATM dispenses the requested cash amount. For non-cash transactions, such as balance inquiries or funds transfers, the ATM completes the transaction on-screen.
  8. Receipt Generation: The ATM prints a receipt detailing the transaction, including the amount withdrawn, account balance, or any other relevant information. Users have the option to receive or decline a printed receipt.
  9. Card Retrieval: The user retrieves their card from the ATM, and the transaction is complete. It’s crucial for users to remember to take their card to avoid any security risks.
  10. Connection Termination: After the transaction is finalized, the secure connection between the ATM and the bank’s host computer is terminated.
  11. Cash Reconciliation: Periodically, the ATM undergoes a cash reconciliation process to ensure that the physical cash in the machine matches the recorded transactions.
  12. Maintenance and Security: ATMs are regularly maintained to ensure proper functionality. Security features, such as surveillance cameras, are in place to deter fraudulent activities.

It’s important to note that the specifics of ATM operation may vary slightly depending on the type and model of the machine, as well as the banking institution’s systems and protocols. Advanced ATMs, such as Interactive Teller Machines (ITMs) or those with biometric features, may involve additional steps in the transaction process.

FAQs on Automated Teller Machines (ATMs)

1. What do I do if I forget my PIN?

Contact your bank’s customer service for assistance. They will guide you through the process of resetting or retrieving your PIN.

2. Can I withdraw money if I don’t have my card?

Some banks offer cardless ATM transactions through mobile banking apps. Check with your bank for specific instructions on cardless ATM usage.

3. How do I find the nearest ATM?

Use your bank’s mobile app or website, or look for ATM locators online. Many ATMs also have location information on-site.

4. What if I enter the wrong PIN multiple times?

Your card may be temporarily blocked for security reasons. Contact your bank to resolve the issue.

5. Are ATMs accessible 24/7?

Yes, most ATMs are available 24 hours a day, seven days a week, providing users with round-the-clock access to banking services.

6. What should I do if I don’t receive cash during a withdrawal?

If cash is not dispensed but your account is debited, report the issue to your bank immediately. They will investigate and rectify any discrepancies.



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