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Where to Report Scam Calls in US ?

Last Updated : 26 Mar, 2024
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Phone scams are an insidious problem in the United States, leading to billions of dollars in losses for the public each year. Scammers can be relentless and use a range of tactics to trick people into giving up personal information or sending money. However, there are effective ways to fight back and protect yourself and others. A crucial step is knowing where to report scam calls.

How does Phone Scams?

Phone scams come in numerous forms, but they share some common characteristics:

  • Urgency: Scammers often try to create a sense of urgency to prevent you from thinking clearly or seeking outside advice.
  • Threats: They might use threats of arrest, lawsuits, financial ruin, or identity theft to scare you into compliance.
  • Impersonation: Fraudsters may pretend to be government agencies like the IRS or Social Security Administration, or they might mimic representatives from banks or tech companies.
  • Requests for Unusual Payments: If a caller demands payment in the form of gift cards, wire transfers, or cryptocurrency, it’s almost certainly a scam.

Where to Report Scam Calls in the US

Several government agencies and consumer protection organizations in the US handle scam call reports. Here’s a breakdown of the key places to turn:

Federal Trade Commission (FTC)

The FTC is the primary federal agency fighting consumer fraud. They collect reports of scams and use them to investigate and prosecute offenders.

How to report:

Online: Visit ReportFraud.ftc.gov for a comprehensive reporting tool.

Phone: Call 1-877-FTC-HELP (1-877-382-4357)

Federal Communications Commission (FCC)

The FCC regulates interstate and international communications. They take complaints about robocalls, telemarketing scams, and phone number spoofing (where scammers disguise their caller ID).

How to report:

Online: Visit the FCC Consumer Complaint Center at consumercomplaints.fcc.gov

Phone: Call 1-888-CALL-FCC (1-888-225-5322)

The National Do Not Call Registry

While the Do Not Call Registry won’t prevent all scams, it can reduce telemarketing calls. If a legitimate company disregards your registration on the list, file a complaint.

How to Report:

Online: Visit DoNotCall.gov

Phone: 1-888-382-1222 (TTY: 1-866-290-4236)

State Attorney General’s Office

Your state’s Attorney General’s office often has a consumer protection division that investigates scams within the state. Contact your state’s AG office for specific reporting instructions.

Law Enforcement

If you’ve been a victim of fraud and lost money, it’s essential to report the crime to your local or state law enforcement agencies.

What Information to Provide When Reporting

When reporting a scam call, gather as much information as possible, including:

  • The phone number of the scammer (if visible on caller ID)
  • The date and time of the call
  • The name or impersonation used by the scammer
  • What the scammer said, including specific details of threats, information requests, and payment demands
  • Whether you provided any personal information or sent money

Importance of Reporting Phone Scams

While it might not always be possible to recover lost funds, reporting scam calls is vital for these reasons:

  • Tracking patterns: Your report helps agencies identify trends, which allows them to alert the public about emerging scams.
  • Prosecuting scammers: Government agencies use reports to build cases against scam networks, leading to arrests and the disruption of operations.
  • Protecting others: Sharing your experience can warn others about circulating scams and help them avoid becoming victims.

Tips to Prevent Phone Scams

  • Hang up. If you suspect a call is fraudulent, just hang up. Don’t engage.
  • Use call-blocking technology. Many phones and service providers offer call-blocking features.
  • Don’t trust caller ID. Scammers often use spoofing techniques to make their number appear legitimate.
  • Never give out personal information. Legitimate organizations won’t ask you for sensitive details over the phone.

Always remember by reporting scam calls and staying informed, you help protect not just yourself but your entire community.


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