WhatsApp to soon allow travellers to book bus tickets in Delhi

Delhi government officials want to digitize the entire bus ride process. This is because the Delhi Metro’s WhatsApp booking system worked so smoothly. Now, the city’s Transport Department wants to make buying tickets online for the Delhi Transport Corporation (DTC) and cluster buses easier. Thanks to technology, people will be able to reserve seats on buses thanks to technology quickly, so they won’t have to wait in long lines or look for the correct change.

The local government’s Transport Department recently said they are building a digital booking system for DTC and cluster buses that will work with WhatsApp. Kailash Gahlot, our Minister of Transportation, said, “We have been a leader in bringing technology to different areas of transportation.” Because of the booking system built on Facebook Messenger, more and more people will buy tickets online.

When the service is fully operational, commuters will be able to purchase bus tickets directly through WhatsApp’s chatbox, enabling them to chat and connect seamlessly.

Word form Transport Minister Kailash Gahlot

“In the transportation field, we were one of the first to use new technology.” The ticketing method built on WhatsApp will make digital tickets more popular. Technology not only makes the trip easier, but it also makes the method more clear. We are currently working on this, and the people of Delhi will soon have this gift “

The Delhi Metro Rail Corporation (DMRC) started a payment method that works with WhatsApp in May of this year. Since then, this helpful service has grown to include all levels of the Delhi Metro, even the Gurugram Rapid Metro. Another way to make it easier for everyone in the city to buy tickets for public transportation is to use the same method for Delhi Transport Corporation (DTC) and cluster buses.

How do you book bus tickets via WhatsApp in Delhi?

People will be able to book bus tickets online while they talk and meet on WhatsApp through the chat window once the service starts.

These steps must be taken by people who want to buy a bus ticket on WhatsApp:

• Use WhatsApp to send the word “Hi” to +91 9650855800.
• The robot will then inform you about bus paths, prices, and other useful things.
• People who are going to work can then pay and pick which bus they want to take.
• You can use UPI, credit/debit cards, and other open ways to pay for the ticket service.
• Instead, people can read the QR code with their phones to easily buy tickets across the network.

What are the Limitations of booking bus seats in Delhi through WhatsApp

Some people say this method is simple, but it needs some fixing. The tickets cannot be canceled, and everyone can only make a certain amount. For deals made with the UPI, there will be no extra fees. However, payments made with credit or debit cards will have a small convenience fee added to them.

How to Book Metro Tickets Online

You can also use WhatsApp and other apps to buy Metro tickets online.

In Delhi, you can use WhatsApp to book a metro ticket by doing the following:

Step 1: Save the number

Save this number +91 9650855800 to your phone.

Step 2: Start a chat

Open your WhatsApp and send a “Hi” to the chatbot.

Step 3: Choose your language

You can choose English or Hindi to chat.

Step 4: Book Ticket

Select the “Book Ticket” option to start your booking.

Step 5: Tell the chatbot where you’re going

Share your travel details like origin-destination.

Step 6: Pay and go

You can pay through the available payment modes.

Step 7: Ticket delivery

You’ll receive a booking confirmation and e-ticket directly on WhatsApp.

You can also read a QR code at any subway stop to buy a ticket. Apps like DMRC Travel, DMRC Momentum 2.0, PayTM, Ridlr, and PhonePe also let you buy QR tickets online with your phone.