Truecaller Adds New AI Feature To Detect And Block Spam Calls

Truecaller, a leading global communication platform, recently added a new AI feature to detect and block more spam calls. This update will help users to combat unwanted calls and thus improve overall user experience. Now, Truecaller is strengthening its efforts by introducing “Max,” a powerful new AI feature that utilizes cutting-edge Artificial Intelligence to detect with even greater precision. Truecaller blocks between 38 billion to 40 billion spam calls annually for its 374+ million users.

In short:

• Truecaller introduces Max, which uses AI algorithms that identify spam calls with accuracy.
• Max can assess these spam calls as well, reducing the chances of spam calls slipping through.
• Currently, Max is available exclusively for Truecaller Premium subscribers on Android devices.

Truecaller New AI Feature ‘Max’

Truecaller, the popular caller ID app, has rolled out a new “Max” update for Android Premium subscribers that uses AI to block calls from authorized contacts and calls suspected of being spam. The purpose of this update is to improve spam call filtering and increase premium tier sign-ups.

However, this feature is only available on Android as Apple restricts automatic call blocking for caller ID services such as Truecaller on iOS devices.

How Does Truecaller’s Max Work?

Truecaller’s AI works like a vigilant guard, constantly learning and evolving. Here’s a deeper dive into its operation:

• Multiple AI algorithms: Max isn’t a single AI, but rather a combination of “multiple dozen algorithms” designed to identify spam calls across various regions. This ensures comprehensive coverage tailored to different calling practices.
• Machine learning: The beauty of AI lies in its ability to learn. Max continuously refines its spam detection abilities based on user feedback. When users report a call as spam, it feeds that data back into the system, improving future detection.
• Real-time analysis: Max analyzes calls in real-time, making split-second decisions about whether to allow the call to ring or block it outright. This eliminates the annoyance of spam calls interrupting your day.

How To Set Up Max Protection on Truecaller?

Step 1: Go to Settings

Open the Truecaller app and tap on the “Settings” icon.

Step 2: Find the “Block” section

Within Settings, locate the “Block” section. This is where you manage your spam call preferences.

Step 3: Select “Max” protection

The “Block” section usually offers various protection levels. Choose “Max” to enable the AI-powered spam-blocking feature.

Benefits of AI Feature Max

1. Enhanced Spam Protection – AI features improve spam, fraud, and business call detection by 10x, providing users with enhanced protection against unsolicited calls.
2. Efficient call Management – users enjoy a smoother onboarding process, detailed call information, and accurate SMS filtering, improving their overall communications experience.
3. User Support – Truecaller’s AI features allow users to refine their communication preferences by providing feedback, unblocking mislabeled numbers, and adjusting spam call settings.

The new AI feature may block legitimate calls occasionally, Truecaller assures users that they can unblock the number and provide feedback, so that the algorithm can be improved.

Limitations of Truecaller Max Feature

While Max represents a significant leap forward, it’s essential to understand its limitations:

• Currently limited to Android and Premium users: As of now, Max is only available for Truecaller Premium subscribers on Android devices. iOS users and free Truecaller users will have to wait for a wider rollout.
• Potential for false positives: No AI system is perfect. There’s a chance that Max might occasionally misclassify a legitimate call as spam. If this happens, you can always report the issue to Truecaller.
• Reliance on user feedback: The effectiveness of Max’s AI is directly linked to user feedback. The more users report spam calls, the better the system becomes at identifying them.

Conclusion

Truecaller’s “Max” feature marks a turning point in the fight against spam calls. By leveraging AI’s power, it offers a more robust and dynamic defense against unwanted callers. While limitations exist, Max paves the way for a future where spam calls become a relic of the past.

New Truecaller’s AI Feature Max – FAQs

Is Truecaller “Max” feature free?

No, currently, Max is only available for Truecaller Premium subscribers on Android devices.

How do I activate Max?

Open the Truecaller app, go to Settings > Block, and select the “Max” protection level. 

Is Truecaller no longer free?

You can still use Truecaller for free with basic features like caller ID and some spam protection. Max is a premium feature.

What happens if I delete Truecaller?

Deleting Truecaller will remove the app from your device and you will lose access to its features, including spam protection and call history.

Can users provide feedback to improve the AI’s performance?

Yes, users can offer feedback to refine communication preferences and enhance the accuracy of the AI algorithm.