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DTDC Full Form

Last Updated : 24 Apr, 2023
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The full form of DTDC is ‘Desk To Desk Courier & Cargo’. Since 1990, Desk To Desk Courier & Cargo (DTDC) has been a renowned Indian courier delivery firm offering a variety of logistical services. The Bangalore-based firm provides local and international parcel delivery, freight forwarding, and supply chain management services. Throughout the years, DTDC has expanded across India and other nations. DTDC is a logistics and courier brand known for reliability, efficiency, and client satisfaction.

History of DTDC

  • DTDC was formed in 1990 by Subhasish Chakraborty in Bangalore, India. The tiny courier service has developed into one of the nation’s leading logistics and courier organizations.
  • Expansion: DTDC has a strong network of regional offices, branches, and franchisees across India. It partnered with DPD Group and GeoPost to serve foreign markets.
  • DTDC Express Limited: To reflect its expanded offerings and worldwide footprint, the firm renamed in 2013.
  • Purchase of Nikkos Logistics: In 2014, DTDC bought a controlling share in Bangalore-based goods forwarding and supply chain management business Nikkos Logistics Private Limited to improve its capabilities.
  • E-commerce logistics: In 2013, DTDC launched DotZot, its e-commerce logistics business, to meet the industry’s demands.
  • Relationship with DPD Group: In 2016, DTDC formed a strategic agreement with DPD Group, one of Europe’s largest parcel delivery networks. This cooperation allowed DTDC to extend its overseas services and give consumers more dependable and efficient delivery alternatives.
  • Awards & Recognition: For its services and innovations, DTDC has garnered several honours. Some significant ones are the Global Mail Award for Retail Customer Access in 2010, the Express, Logistics & Supply Chain (ELSC) Leadership Award in 2011, and the CII Scale Award for Best Practices in the Indian Express Sector in 2015.

About DTDC

  1. DTDC has over 10,000 Indian sites and over 240 overseas destinations. This vast reach lets the organization deliver packages fast and effectively to many areas.
  2. DTDC offers local and international courier delivery, freight forwarding, e-commerce logistics, supply chain management, and warehousing. Customers may select the finest service from this varied offering.
  3. Technological Integration: DTDC uses innovative technology for tracking, customer support, and efficiency. Its website and smartphone app allows real-time shipment tracking.
  4. Customized Solutions: Pharmaceuticals, automotive, retail, and e-commerce businesses can use DTDC’s customized logistics solutions. The organization can serve a diverse clientele due to its versatility.
  5. Emphasis on Customer Satisfaction: DTDC provides quick, dependable, and cost-effective services to satisfy customers. Customer help is available to resolve any shipping concerns.
  6. Corporate Social Responsibility (CSR): DTDC gives back to society through CSR projects including education, health care, and environmental sustainability. The firm wants to improve the areas it serves.

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