Zoho Launches POS Solution Zakya for Retail Businesses

Zoho, a leading provider of cloud-based business software, has announced the launch of Zakya, a brand-new division specializing in point-of-sale (POS) solutions. This strategic move underscores Zoho’s commitment to empowering SMBs in the retail sector, particularly in India, by equipping them with the tools they need to thrive in the evolving omnichannel landscape.

In Short

• Zoho Corporation launches Zakya, a modern point-of-sale (POS) solution for small and medium retail stores.
• Zakya offers improved inventory management, omnichannel sales, and enhanced customer experience.
• The solution supports 10 Indian languages and can be implemented in under an hour.

Zoho Zakya Modern Retail Business POS

Zakya, launched by Zoho Corporation, is a comprehensive retail solution designed to streamline business operations. It encompasses Point of Sale (POS), inventory management, and shipping functionalities. Uniquely built in India, Zakya supports ten Indian languages, making it accessible to a diverse user base. It aims to revolutionize the retail industry by providing a unified platform that simplifies and enhances the operational efficiency of small and medium-sized retail stores. Zakya is a testament to Zoho’s commitment to innovation and local language support.

How Does Zakya Work?

Zakya, a cloud-based POS software by Zoho, unifies sales channels and manages daily operations for small retail stores. It offers inventory, sales, and customer management. The web application manages inventory and procurement, while the device software handles billing. Zakya supports offline billing and parallel transactions to reduce checkout queues. It provides detailed operational reports and integrates with major payment and shipment solutions. Zakya empowers businesses to digitally transform and reach a wider audience.

Services Offered by Zakya

Zakya provides a comprehensive POS solution designed to address the pain points commonly faced by retail stores. Its core offering includes:

1. POS billing system: This user-friendly system facilitates efficient billing processes, even in offline scenarios, ensuring seamless transactions even during internet outages.
2. Inventory management: Zakya empowers businesses with robust inventory management capabilities, enabling them to maintain accurate stock levels, track product movement, and optimize ordering processes.
3. Omnichannel sales: Recognizing the significance of diverse sales channels, Zakya facilitates seamless integration with online marketplaces and e-commerce platforms, allowing businesses to reach a wider customer base and cater to evolving shopping preferences.
4. Customer relationship management (CRM): Zakya’s built-in CRM features enable businesses to manage customer information effectively, personalize interactions, and foster stronger customer relationships.

How to use Zoho Zakya

Here are the steps to use Zakya:

Step 1: Sign Up

Visit the official website and click ‘Get Started for Free’. Enter your full name, and email, create a password, and enter your phone number. Read and agree to the Terms of Service and Privacy Policy, then click ‘Sign up for free’.

Step 2: Download and Install

Go to the Sales Channels module in the Zakya POS web application. Select ‘Billing Apps’ under ‘Point Of Sale’. Click ‘Download on Windows’. An .exe file of the application will be downloaded. Double-click the ZakyaPOS.exe file to install.

Step 3: Log In

Launch the application by double-clicking the Zakya POS shortcut or go to Start > Zakya POS. Click ‘Login’. Enter your email and password.

Step 4: Set Preferences

Select your preferred language, choose a theme (Dark or Light), select a mode of billing (Standard or Touch), and click ‘Next’.

Step 5: Start Using Zakya

You can now start using Zakya to manage your retail operations, including POS, inventory, and shipping.

Zakya Benefit for Retail Businesses

By using Zakya’s comprehensive POS solution, retail businesses can expect to get numerous benefits, including:

1. Enhanced operational efficiency: Streamlined workflows, efficient inventory management, and centralized data management contribute to improved operational efficiency, allowing businesses to allocate resources effectively and focus on core growth strategies.
2. Improved customer experience: Faster checkout times, personalized interactions, and the ability to manage customer data effectively contribute to a more positive and convenient customer experience.
3. Simplified omnichannel sales: Integration with various sales channels empowers businesses to reach a wider audience, cater to diverse customer preferences, and adapt to the evolving retail landscape.
4. Reduced costs: Zakya’s user-friendly interface and centralized platform can potentially minimize training costs, streamline operations, and potentially lead to cost savings in the long run.

Languages Supported by Zakya

Recognizing the diverse needs of the Indian market, Zakya goes beyond just English language support. The platform caters to a wider audience by offering support in 10 additional Indian languages, including Tamil, Hindi, Telugu, Urdu, Malayalam, Kannada, Punjabi, Bengali, Marathi, and Gujarati.

Zakya Cost

While Zoho has not officially disclosed the pricing structure for Zakya, it is expected to follow a subscription-based model, similar to other Zoho offerings. The specific pricing plans and features may vary depending on the business size, specific needs, and chosen functionalities.

Conclusion

Zoho’s foray into the retail tech space with Zakya signifies a significant development for both the company and the Indian retail sector. By offering a user-friendly, comprehensive, and affordable POS solution, Zakya empowers SMBs to compete more effectively in the dynamic retail landscape. As Zoho continues to refine and develop Zakya, it will be interesting to see how the platform shapes the future of retail operations for businesses of all sizes.

FAQs

What is Zoho Zakya?

Zakya is a unified retail solution launched by Zoho Corporation, designed to streamline business operations including POS, inventory, and shipping.

Is Zoho safe to work?

Zoho is considered safe, with highly secured data centers, physical security, DDOS protection, and a suite of powerful security features.

What is Zoho used for?

Zoho is a cloud-based software suite offering business and productivity tools ranging from sales and marketing to finance and legal to IT and analytics.