Job Description (JD) for Operations Manager

An operations manager is a key professional responsible for overseeing and coordinating the various activities within an organization to ensure smooth and efficient business operations. The role of an operations manager can vary across different industries.

In this article, we will be discussing the job description (JD) for the Operations Manager.

Who is an Operations Manager?

An operations manager is an important member of any company. They are in charge of overseeing everyday operations and ensuring that departments operate efficiently. They serve as the main source of operational effectiveness and efficiency. An operations manager’s primary responsibility is to coordinate many divisions, such as manufacturing, shipping, and quality control, to optimize processes and increase efficiency. They are critical to process optimization and the achievement of organizational goals through data analysis and identification of improvements. The Operations Manager is also responsible for risk management, maintaining regulatory compliance, and encouraging collaboration amongst departments or teams.

Operations Manager Job Description Template

About the Company: ABC is looking for an operations manager who will be responsible for overseeing day-to-day operations for the smooth running of daily activities. The major roles of the operations manager will include coordination among various divisions in order to keep the performance effective and efficient.

• Designation: Operations Manager
• Educational Qualification: BBA/MBA
• Required Experience: 3+ years of relevant experience
• Salary: Negotiable

Operations Manager Roles and Responsibilities

As Operations Manager, you will be in charge of overseeing our organization’s day-to-day operations, ensuring that workflows run smoothly and efficiently across all departments. The key roles and responsibilities of an Operations Manager includes,

• Planning, organizing, and coordinating operational activities.
• Identifying areas for improvement and implementing streamlined processes to increase efficiency and productivity.
• Managing and allocating resources effectively to ensure optimal utilization. This includes overseeing inventory management, manpower.
• Establishing and maintaining strong relationships with vendors and suppliers to ensure timely delivery of goods and services.
• Monitoring and analyzing operational performance metrics.
• Identifying opportunities for cost savings and process enhancements.
• Ensuring compliance with legal and regulatory requirements.
• Overseeing inventory management and procurement processes.
• Providing strong leadership and guidance to the operations team, fostering a positive work environment, and promoting teamwork.
• Staying updated with industry trends and best practices to identify opportunities for continuous improvement.

Operations Manager Requirements and Skills

• Bachelor’s or Master’s degree in Business Administration, Management, Operations Management, or a related field.
• Relevant work experience in operations, supply chain, or a related field.
• Previous managerial or leadership experience is often preferred.
• Strong analytical and problem-solving skills to identify inefficiencies and optimize processes.
• Excellent communication skills, both written and verbal, for effective interaction with team members, stakeholders, and other departments.
• Strong leadership skills to guide and motivate teams, make decisions, and drive results.
• Proficiency in project management methodologies to plan, execute, and oversee operational projects.
• Exceptional organizational skills to manage multiple tasks, projects, and priorities simultaneously.
• Ability to make informed and timely decisions based on data and strategic goals.
• Proactive problem-solving abilities to address challenges and implement effective solutions.

Working Hours

• The Working Hours may vary from company to company and can include the ability of the operation manager to do work from home with flexible hours.
• Allowance can be provided to the operation manager since they might be required urgently even in weekends and in the evening.
• Typically the working hours are from 9am to 5pm.

Benefits

• Meals during office hours
• Health Insurance
• Flexible working hours
• Better work-life balance
• Casual dress code

Work Location: [Company Location]

What Tools do Operations Managers Use?

1. Project and Task Management Software: Tools like as Smartsheet, Asana, Trello, and Jira assist Operations Managers in planning, organising, and tracking project progress, assigning tasks, and collaborating with teammates.

2. Inventory and Supply Chain Management: Software such as Fishbowl, Zoho Inventory, and Odoo help Operations Managers manage inventory levels, track stock movements, and optimise supply chain processes.

3. Data Analysis and Reporting: Analytics solutions such as Tableau, Power BI, and Google Analytics let Operations Managers analyse operational data, discover patterns, and make data-driven choices to boost efficiency and performance.

4. Quality Management Systems (QMS): QMS software such as MasterControl, Qualtrax, or IQS Enterprise Quality Management Software helps Operations Managers adopt and maintain quality standards, manage audits, and ensure regulatory compliance.

5. Collaboration and Communication: Tools like as Slack, Microsoft Teams, and Zoom help Operations Managers coordinate work, exchange updates, and run meetings more efficiently.

How Much does an Operations Manager Make?

In India, an Operations Manager’s income varies according to region, industry, firm size, experience, and educational credentials. The typical yearly income for an Operations Manager in India ranges from around ₹6,00,000 to ₹16,00,000 or more, based on multiple sources and employment market statistics.

However, incomes might vary greatly depending on the reasons described above. Operations Managers in big locations like Mumbai, Delhi, or Bangalore, for example, may earn more than those in smaller towns or rural regions. Similarly, employees in businesses such as information technology, finance, or manufacturing may earn more than those in other sectors.

Top Companies Hiring for an Operations Manager

1. Accenture
2. Amazon
3. Concetrix
4. IBM
5. Wipro
6. Teleperformance
7. Tata Consultancy Services
8. Cognizant Technology Solutions
9. Capgemini
10. Wells Fargo

Operations Manager – FAQs

What educational background is required to become an Operations Manager?

A bachelor’s degree in business administration, operations management, or a related field is typically preferred, but relevant work experience and a track record of success in operations management can also be beneficial.

What are the career prospects for Operations Managers?

Operations Managers frequently advance to higher-level management positions, such as Director of Operations or Chief Operations Officer, based on their performance and experience.

How important is leadership experience for an Operations Manager?

An Operations Manager must have strong leadership skills because they are responsible for leading and supervising operational teams, driving performance, and cultivating an organisational culture of continuous improvement.

What is the average salary of an Operations Manager in India?

The typical yearly income for an Operations Manager in India ranges from around ₹6,00,000 to ₹16,00,000 or more, based on multiple sources and employment market statistics.