Zoom Workplace Gets AI Assistance For Meetings, Chat, Phone

The way we work has undergone a dramatic shift. Remote and hybrid work models are now commonplace, demanding innovative solutions to bridge geographical divides and foster seamless collaboration. Zoom, a household name in video conferencing, is taking a bold step forward with the introduction of Zoom Workplace. This comprehensive platform goes beyond video meetings, integrating AI (Artificial Intelligence) to empower teams and enhance communication across all aspects of the workday.

In short:

• Zoom Workplace integrates AI across meetings, chat, and phone functionalities.
• AI Companion, Zoom’s virtual assistant, automates tasks and streamlines communication.
• New features include automatic summaries, smart scheduling, and AI-powered brainstorming tools.

What is Zoom Workplace?

Zoom Workplace is an all-encompassing collaboration platform that unifies communication, project management, and file sharing under one roof. It incorporates familiar Zoom features like video meetings, chat, and phone functionalities, but with a powerful twist: AI assistance woven throughout the platform. This integration, spearheaded by Zoom AI Companion, promises to revolutionize how teams work together.

How Does Zoom AI Companion Work?

Imagine having a helpful virtual assistant by your side throughout the workday. That’s the essence of Zoom AI Companion. Accessible through a convenient sparkle icon, AI Companion offers a variety of features designed to save you time and effort. Here’s a glimpse into its capabilities:

• Meeting Efficiency: AI Companion can automatically generate transcripts and summaries of your meetings, allowing you to revisit key points and action items effortlessly. It can even suggest smart meeting layouts to optimize the video experience for all participants.
• Enhanced Chat Communication: Forget the struggle to find the right words. AI Companion can propose message completions as you type in your team chats, ensuring clear and concise communication. It can also analyze chat discussions and suggest optimal times to schedule meetings, eliminating the need for lengthy back-and-forth emails.
• Effortless Brainstorming: Struggling to spark creativity during brainstorming sessions? Zoom Whiteboard, a collaborative whiteboard tool within Zoom Workplace, leverages AI to assist. Simply provide a text prompt, and AI Companion can generate flowcharts or mind maps to visualize your ideas and propel your team’s brainstorming session forward.

How to Enable AI Companion on Zoom?

Here’s how to enable it (assuming you have Zoom Workplace):

Step 1: Sign In To The Zoom Web Portal.

Step 2: Click “Settings.”

Step 3: Click The “AI Companion” Tab.

Step 4: Under “Meeting,” Toggle “AI Companion Questions” to “On.”

Step 5: Click “Save” To Activate AI Companion.

While Zoom AI Companion is not directly available within the standard Zoom client, it’s accessible through Zoom Workplace, a paid subscription plan.

Zoom AI Companion Assistance with Phone Calls

Zoom Workplace extends its AI magic to phone communication as well. After a call, AI Companion can automatically summarize key takeaways and next steps, allowing you to focus on the conversation itself without meticulous note-taking. It can even prioritize urgent voicemails and extract crucial tasks from voicemail transcripts, ensuring you don’t miss a beat.

AI Companion in Workplace

Zoom AI Companion is constantly evolving, offering a suite of additional features to streamline workflows:

• Automated Meeting Preparation: Say goodbye to scrambling for information before meetings. Ask AI Companion can gather relevant content from your calendar, chat threads, and documents to create pre-meeting materials, saving you valuable time.
• Improved Task Management: Juggling multiple tasks can be overwhelming. AI Companion can analyze your workload and suggest intelligent calendar blocking to manage your time effectively.
• Virtual Background Creation: Tired of cluttered home office backgrounds during video calls? AI Companion can utilize text prompts to generate virtual backgrounds on the fly, presenting a professional appearance with minimal effort.

Specific Features

Meetings: AI-powered features like meeting summaries, action items, live transcription, and agenda assistance.

Chat: AI capabilities include chat summarization, message drafting, and next steps identification.

Phone: AI-powered functionalities like post-call summaries, voicemail analysis, and call transcription.

Enhanced Productivity: AI automation to save time and streamline workflows.

Improved Collaboration: AI features to facilitate better communication and teamwork.

Zoom AI Companion Security

Security remains a top priority for Zoom. AI Companion leverages advanced privacy and security features to ensure your data remains confidential. Users have granular control over the information they share with AI Companion, and all data processing adheres to strict security protocols.

Benefits of Using Zoom Workplace

By integrating AI into its core functionalities, Zoom Workplace offers a multitude of benefits for businesses and teams:

• Increased Productivity: AI automates tedious tasks, freeing up valuable time for employees to focus on strategic initiatives.
• Enhanced Communication: AI-powered features like smart scheduling, message suggestions, and summaries foster clearer and more efficient communication.
• Improved Collaboration: Brainstorming tools and real-time meeting recaps promote teamwork and ensure everyone stays on the same page.
• Boosted Employee Engagement: Zoom Workplace simplifies workflows and empowers employees to achieve more, leading to higher engagement and satisfaction.

Conclusion

In conclusion, Zoom Workplace redefines collaboration with AI integration across meetings, chat, and phone functionalities. Zoom AI Companion automates tasks, boosts productivity with automatic summaries and smart scheduling, and fosters creativity with AI-powered brainstorming tools. Zoom Workplace empowers teams to achieve more through enhanced communication and a streamlined workday. With its commitment to security and constant innovation, Zoom Workplace is poised to become the go-to platform for the future of work.

Zoom Workplace AI Assistance For Meetings, Chat, Phone – FAQs

Does Zoom have an AI assistant?

Yes, Zoom Workplace offers AI assistance through Zoom AI Companion.

Is Zoom Workplace a free product?

No, Zoom Workplace requires a paid subscription.

What does the AI companion on Zoom do?

Zoom AI Companion automates tasks, summarizes meetings, suggests chat messages, and more.

How do I enable AI on Zoom?

You can enable AI features in Zoom Workplace settings.

Is Zoom Workplace safe to use?

Zoom Workplace prioritizes security with features to keep your data confidential.

How do I turn off Zoom AI companion?

You can disable AI Companion in Zoom Workplace settings.

What is the Zoom companion mode on my phone?

There is currently no companion mode specifically for Zoom on your phone, although the mobile app offers core Zoom features.

Does Zoom have a chatbot?

Zoom does not currently offer a chatbot, but AI features within Zoom Workplace offer similar functionality.