Open In App

IRCTC Full Form – With Interesting Facts of IRCTC

Last Updated : 01 Dec, 2023
Improve
Improve
Like Article
Like
Save
Share
Report

Full Form of IRCTC is Indian Railway Catering and Tourism Corporation. IRCTC is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the Indian Railways. IRCTC was founded in 1999 by the Ministry of Railways. The head office of IRCTC is located in New Delhi, and it has regional offices in all major cities in India.

What is the full form of IRCTC?

IRCTC stands for Indian Railway Catering and Tourism Corporation. IRCTC is one of the largest e-commerce companies in India. In 2022, it had a turnover of over ₹3,000 crores. IRCTC is also a major player in the tourism sector. In 2022, it sold over 10 million tourism packages.

Background History of IRCTC

Indian Railway Catering and Tourism Corporation (IRCTC) is a Public Sector Undertaking (PSU) that works under the Ministry of Railways, Government of India. Some important facts on IRCTC are discussed below:

  • It was established on 27 September 1999.
  • IRCTC launched the E catering service in 2015. It allows passengers to order meals from outlets.
  • It was listed on the National Stock Exchange in 2019.
  • The Government of India holds the majority stake in IRCTC. 

Mission and Objectives of IRCTC

Mission 

The mission of Indian Railways Catering and Tourism Corporation(IRCTC)  is to improve customer services and facilitation in railway catering, hospitality, travel, and tourism through best industry practices.

Objective

  • IRCTC aims to make a user-friendly platform that all users can easily use.
  • IRCTC aims to facilitate seamless and convenient ticketing and reservation services for passengers. So that customers can easily book their seats.
  • IRCTC aims to promote tourism in India by offering a range of tour packages, hotel bookings, and other travel-related services So that users can access all the services efficiently.

Advantages of IRCTC

  1. IRCTC allows users to book train tickets online from their website and application. Therefore ticket booking becomes an easy and convenient process for users. To know PNR status.
  2. IRCTC provides real-time information on seat availability which allow the user to check and book tickets based on their preferred dates and class of travel.
  3. IRCTC issues E-Tickets which eliminates the need for physical tickets. Passengers can simply carry a digital copy of their ticket on their mobile devices or take a printout. 
  4. IRCTC provides a user-friendly interface for ticket cancellations and refunds. Passengers can easily cancel their tickets online and apply for a refund. 
  5. IRCTC mobile applications provide a convenient way for users to access IRCTC services on their smartphones or tablets.

Services offered by IRCTC

Mainly IRCTC provided the following Services. For more details about their service you can visit the official sites of IRCTC.

  • Train ticket booking
  • Catering services
  • Tourism packages
  • E-commerce
  • Payment gateway
  • Insurance
  • Corporate travel

Related Articles

Conclusion

IRCTC played a significant role in revolutionizing ticketing and travel services for Indian Railways passengers. It has embraced technology and innovation to provide a user-friendly online ticketing system, making it convenient for travelers to book and check seat availability.

Some Interesting Questions and Answers on IRCTC

1. What is IRCTC stands for? 

Indian Railway Catering and Tourism Corporation. 

2. How can we book train tickets through IRCTC?

We can book train tickets through IRCTC’s official website or mobile application. 

3. When was IRCTC established?

IRCTC was incorporated as a public sector undertaking on 27th September 1999.

4. When did IRCTC introduce e-ticketing?

IRCTC introduced e-ticketing on 10th July 2002.


Like Article
Suggest improvement
Previous
Next
Share your thoughts in the comments

Similar Reads