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How to Remove Fastag from Paytm?

Last Updated : 13 Mar, 2024
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Selling your car or simply not using your FASTag anymore? Deactivating it on Paytm is a quick and easy process that ensures you avoid unnecessary charges and allows the new owner to obtain their own FASTag.

How to Remove your FASTag from Paytm?

  1. Open the Paytm app and log in.
  2. Navigate to the “24×7 Helpdesk” section. This can usually be found under the “Support” or “Help” menu.
  3. Choose the appropriate issue type. Look for options related to FASTags or financial instruments.
  4. Raise a request to close your FASTag account. Clearly state your intention to deactivate the FASTag linked to your vehicle.

Alternatively, Contact Paytm Customer Care

  1. Dial the toll-free number 1800-120-4210.
  2. Inform the customer care representative that you want to deactivate your Paytm FASTag.
  3. Be prepared to provide your registered mobile number associated with the FASTag account and the vehicle registration number (VRN) or FASTag ID.
  4. The customer care representative will guide you through the deactivation process and confirm its completion.

Important Points

  • Remember, deactivating your FASTag is crucial to avoid future toll charges being deducted from your account after selling your car.
  • Paytm currently doesn’t offer online deactivation through the app.
  • Ensure you have all the necessary information readily available when contacting customer care.

By following these simple steps, you can successfully remove your FASTag from Paytm and ensure a smooth transition for the new car owner.


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