How to Deactivate Paytm Soundbox?

Paytm Soundbox, while offering a convenient way to advertise your business, might not always be necessary. If you’re looking to deactivate your Paytm Soundbox, here’s a quick guide to help you out:

How to Deactivate Using Paytm App?

• Open the Paytm app on your smartphone or tablet.
• Navigate to your profile section. This is usually located in the bottom right corner of the app.
• Scroll down and tap on “Settings.”
• Look for the “Soundbox” option within the Settings menu.
• Tap on “Soundbox” and you should see the option to deactivate or turn off the Soundbox feature.
• Confirm your choice to deactivate the Soundbox.

Important Note: The exact steps might differ slightly depending on the version of the Paytm app you’re using.

How to Deactivate Using Helpline Number?

• If you prefer phone support, you can directly reach the Paytm for Business helpline at 0120-4440440.
• When prompted, explain your request to deactivate your Paytm Soundbox and provide any relevant details, such as the device ID.
• A customer service representative will guide you through the deactivation process.

How to Deactivate Your Paytm Soundbox via Contact Paytm for Business?

• Visit the Paytm for Business contact page: https://business.paytm.com/contact-us
• Select one option from “WHERE DO I RUN MY BUSINESS?”: “Online” or “In Store / Offline“.
• Fill out the contact form
• Choose “Select Query” from the dropdown menu.
• Select “Registered Merchant” under “Who am I?”
• Enter your details and submit the form.
• A Paytm representative will get in touch with you to assist with the deactivation process.

By following these steps, you can successfully deactivate your Paytm Soundbox and avoid future charges.

Important Notes Regarding Paytm Soundbox Deactivation

• Confirmation and Delays: After deactivating your Paytm Soundbox, it might take up to 24 hours for the process to be complete. You might receive a confirmation message from Paytm once the deactivation is successful.
• Alternative: Instead of deactivating completely, you can also consider pausing your Paytm Soundbox subscription. This will temporarily stop the monthly charges and allow you to resume using the soundbox later if needed. You can manage this option through the Paytm app by following the same steps mentioned earlier and selecting “Pause Subscription” instead of “Deactivate.”
• Returning the Device: If you no longer require the Paytm Soundbox physically, you can consider returning it to Paytm. The process for this might vary depending on your location and the specific model of the Soundbox. It’s recommended to reach out to Paytm customer care for detailed instructions on returning the device.
• Charges and Refunds: Remember that any charges incurred before deactivating your Paytm Soundbox will still be applicable and need to be paid. You won’t receive a refund for any unused portion of the subscription fee after deactivation.

Remember, it’s always a good practice to double-check any information and ask clarifying questions when dealing with customer support, especially about potential returns and refunds. By understanding these additional points, you can make an informed decision on how to manage your Paytm Soundbox and avoid unnecessary charges.