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How to Close Paytm Postpaid?

Last Updated : 14 Mar, 2024
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Paytm Postpaid offers a convenient way to make purchases and pay later. However, if you no longer require this service, you can easily close your Paytm Postpaid account.

What is Paytm Postpaid?

Paytm Postpaid is a digital credit service offered by Paytm in partnership with ICICI Bank. It allows users to make purchases online, pay bills, and recharge their phones, with a credit limit of up to Rs 60,000. You can repay the credit by the 7th of every month to avoid interest charges.

Why Close Paytm Postpaid?

There are several reasons why you might want to deactivate your Paytm Postpaid account, such as:

  • You no longer use the service.
  • You want to avoid the temptation of overspending.
  • You want to simplify your finances.

Before You Begin

  • Clear Your Outstanding Balance: You cannot close your Paytm Postpaid account if you have any pending dues. Make sure to settle all your outstanding payments before proceeding.
  • Consider Alternatives: Paytm offers options to manage your Postpaid account instead of closing it completely. You can pause the service temporarily or convert your limit to a regular Paytm wallet balance.

How to Close Your Paytm Postpaid Account?

  1. Open the Paytm app and log in.
  2. Go to your profile page.
  3. Tap on “Help & Support.
  4. Select “24×7 Chat Support.
  5. Explain your request to deactivate your Paytm Postpaid account.
  6. A customer service representative will process your request and provide you with a reference number.

Wait for confirmation

  • Paytm will verify your request and deactivate your account within 1-2 business days.
  • You will receive an email confirmation once the deactivation is complete.

Alternatives to Close Paytm Postpaid

  • If you encounter any difficulties during the closure process, you can reach Paytm customer care for assistance.
  • Here are Paytm’s contact details:

Corporate Headquarters

One 97 Communications Ltd, One Skymark, Floor No. 6th to 22nd, Tower-D, Plot No. H-10B, Sector-98, Noida-201304

Phone

+91-120- 4770770

Customer Care

0120-4456-456

Merchant Care

0120-4440-440

Contact Queries

https://paytm.com/care/

Partners Queries

https://paytm.com/partner-with-us

Additional Information

  • You will no longer be able to log in to your Paytm Postpaid account.
  • Transaction logs are stored for ten years as per RBI regulations.

Paytm Postpaid Alternatives

  • Credit Cards: Offer instant credit for purchases, but typically come with higher interest rates.
  • Buy Now, Pay Later Apps: BNPL provide flexibility for online purchases, but may have limited spending limits. Services like PhonePe, Gpay, and Amazon Pay Later provide flexibility for online purchases.
  • Peer-To-Peer Lending Apps: P2P allow borrowing money from friends or family without interest.
  • Personal Loans: For larger expenses, consider a personal loan from a bank or NBFC.

Related Articles:

Can I Get Personal Loan On Rs 25,000 Salary In India?

How to Avail a Personal Loan Despite a Low CIBIL Score?

Deactivating your Paytm Postpaid account is a simple process if you follow the steps above. It allows you to manage your finances and avoid unnecessary credit usage.

Note: The information provided is sourced from various websites and collected data; if discrepancies are identified, kindly reach out to us through comments for prompt correction.


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