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How to Block Someone on Zelle?

Last Updated : 19 Apr, 2024
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Zelle is a fantastic tool for sending and receiving money quickly. Unfortunately, sometimes you might need to protect yourself from unwanted interactions. Whether it’s an ex you no longer want contact with, a persistent scammer, or someone who simply sends too many payment requests, blocking them on Zelle can be the best solution.

Why Would You Block Someone on Zelle?

Here are some common reasons:

  • Fraud/Scams: Protect yourself from individuals attempting to trick you into sending them money. Zelle recommends only sending money to people you know and trust due to the limited options for recovering funds sent to a scammer.
  • Harassment: Block unwanted or excessive payment requests, preventing further annoyance.
  • Privacy: Maintain control over who can interact with you financially.

How to Block Someone on Zelle?

  1. Find the Zelle app on your mobile device and open it.
  2. Locate the gear icon (usually in the bottom corner) that represents your settings menu.
  3. Within the settings, find the section labeled “Privacy Settings“.
  4. This section will show a list of any previously blocked contacts and the option to add more.
  5. You can find the person either by searching for them or scrolling through your recent transactions.
  6. Tap “Block” and confirm your choice.

Notes: Blocking is currently only possible through the official Zelle app, not your individual bank app. If a blocked user has your contact information, they could create a new Zelle account to bypass the block.

How to Unblock Someone on Zelle?

If you change your mind, unblocking is simple:

  1. Return to the “Block Requests” section within your Privacy Settings.
  2. Find the user you wish to unblock.
  3. Select “Unblock” and confirm.

Tips from Finance Experts

  • Report Fraud Attempts: Report any suspicious activity to Zelle and your bank immediately. This can help prevent others from falling victim to scams.
  • Be Careful Who You Share Information With: Limit sharing your Zelle-linked phone number or email to avoid unwanted interactions.
  • Use Strong Passwords: Secure your Zelle account with a strong, unique password to prevent unauthorized access.
  • Monitor Your Account Activity: Keep a close eye on your bank statements and transaction history to spot any irregularities.
  • Consider Alternatives: If you’re frequently dealing with untrustworthy individuals, Zelle might not be the most secure option for you. Explore other money transfer services that offer more robust security features or consider traditional payment methods like cash or checks in certain situations.

Blocking someone on Zelle is a useful tool when you need to protect yourself on the platform. With these simple steps, you can take control of your financial interactions and maintain your peace of mind.


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