How to Close or Unblock Amazon Pay Later?

Amazon Pay Later offers a convenient way to make purchases on Amazon. However, there might come a time when you want to unblock your account due to restrictions or close it entirely. This article will guide you through both processes.

Reasons for Blocked Amazon Pay Later

There are several reasons why your Amazon Pay Later account might be blocked:

• Expired KYC: Know Your Customer (KYC) verification is crucial. If your KYC information expires, your account access might be suspended.
• Overdue Payments: Late payments, especially those exceeding 30 days past due, can lead to account blockage.
• Policy Violations: Breaching Amazon’s or their lending partner’s policies can restrict your account.
• Terms & Conditions: Violating the Amazon Pay Later Terms & Conditions can also lead to a blocked account.
• IDFC PAN-Aadhaar Link: For IDFC users, an unlinked PAN with Aadhaar can cause account blockage.

How to Unblock Your Amazon Pay Later?

The approach to unblock your account depends on the reason for blockage:

• Expired KYC: Locate the KYC section in your account and complete the Full KYC process. Follow the instructions and submit the required documents for verification.
• Overdue Payments: Clear all outstanding dues associated with your Amazon Pay Later account. Once your payments are up-to-date, contact customer service to inquire about potential re-evaluation.
• Other Reasons: Unfortunately, for blockages due to policy violations or T&C breaches, Amazon reviews accounts periodically. You’ll be notified if your account is reinstated.

How to Close Your Amazon Pay Later?

If you no longer wish to use Amazon Pay Later, you can close your account. Here’s what to keep in mind:

• Clear Dues: You can only close your account if there are no outstanding dues. Make sure all payments are settled before proceeding.
• Contact Customer Service: Call Amazon Pay Later customer service to initiate account closure. They will guide you through the process and provide a form to fill out.
• Processing Time: Allow 10 business days for Amazon to process your closure request after submitting the completed form.

Important Note: Once your account is closed, you cannot reactivate it through the mobile app or website.

Additional Tips

• Regularly check your KYC validity to avoid account blockage due to expiry.
• Set up automatic reminders or payment schedules to ensure timely payments and prevent late fees or account restrictions.
• If you have any questions or uncertainties, contact Amazon Pay Later customer service for assistance.

By following this guide, you can effectively manage your Amazon Pay Later account, whether you need to unblock it due to restrictions or close it entirely. Remember, responsible use and timely payments are essential for maintaining good account standing.