Hello Everyone, Hope you all are doing well.
Now, let’s talk about the Amazon hiring process or selection process for the Virtual Customer Executive role.
Basically, it’s a WFH or WFO job as per the company’s requirement.
Step- 1 (Basic English Test):
- The first round focused on basic grammar knowledge.
- I have to answer 20 MCQ-type questions within 20 minutes.
- There the questions were divided into three sections Sentence Completion, Finding the missing words, and Check if the sentences were correct or not.
- The questions were very normal or easy type, if one knows basic grammar rules and sentence formation, one can crack the first step.
Step- 2 (Speaking & Hearing Test):
- We need to use a PC or Laptop and a noise-free headset.
- This round will continue for around 2-3 hours.
- First, there will be total of 5 sections where we have to listen to the audio on the screen and then repeat it immediately through the microphone.
- After that, We need to attend a demo call where we have to solve a customer’s problem, one will be able to repeat the audio maximum 2 times. Your response will be in audio format only.
- Then we need to answer some questions related to behavior.
Step- 3 (Final HR Round):
- Self Introduction
- Why should we hire you?
- Tell me about your strengths & weakness
- Will you be able to work from home for a minimum of 6 months?
- About night shift
Tips & Tricks: Be calm and polite in front of the interviewer. Go through your resume properly. Work on your Basic English.
I was selected for the role, I worked 3 months(March-2022 to May-2022)
All the Best!!