Open In App

Sutherland Global Services for Customer Support Interview Experience

This is an MNC company that is best known for the transformative experiences it delivers.

I hope this article will help you crack Sutherland’s interview.



ROUND-1: (Essay Writing)

In the first round, they will give you a topic and ask you to write an Essay on it. They gave us 2 questions and asked us to pick one:

After completion of the first round, they gave a pre-placement talk and gave detailed information on their company(how many branches, different roles, various learning opportunities etc.)



ROUND-2: (JAM)

Round 2 was a JAM (Just a Minute) section. For me, they asked:

But for few of my friends asked to explain what they had written in their Essay and also asked an additional question(What is customer support in your opinion?)

ROUND-3: (HR Personal Interview)

This round is a personal interview. If you get past the first 2 rounds means they want to hire you. A personal interview is just to know more about you. This is not a filtering round. They ask you if you are willing to relocate, and what are your short-term and long-term goals. But don’t say things like I just want to work for one month and leave the company, if you say that it will create a negative impact on you for the interviewer. Just be truthful when you answer.

Finally, there comes your Offer letter, go check your mail.

Article Tags :