Oracle Fusion Sales Order Management Interview Experience

Standard Sales Order Scenarios:

1.  Sales Order Picking completed and the customer wants to change the ship to location?
   Ans: Yes, we can change.
2. Sales Order Picking completed and the customer wants to change the ship date to next month
   Ans: Yes, we can change.
3. Is it possible to create a sales order with zero price & zero invoices?
   Ans: Yes, a Sales Order can be created with Zero price and an Invoice can be generated for Zero, which means Zero invoice is allowed
4. Is it possible to change customers after the sales order is submitted?
   Ans: No
5. Is that possible to change/replace the item after the sales order is submitted?
   Ans: During sales order revision you can cancel the original item and add a new line for the new item
6. A requirement to create one invoice for the entire sales order?
   Ans: We need to create a Pause step before the invoice step in the orchestration and have to write a condition to wait till all the lines are shipped to interface the data to AR/Receivables.
7. For all the sales orders by default scheduled ship date is set after 5 days and later according to the stock availability users will edit the scheduled ship date, how do achieve this?
   Ans: Create ATP Rule with a user-defined lead time of 5 days.
8. If the sales order is cancelled after the pick confirmation, what happens to the picked quantity available in the stage sub-inventory?
   Ans: If a sales order is cancelled – in the orchestration reservation step gets cancelled automatically which means stock gets unallocated and available in the stage sub inventory, we can perform sub inventory transfer to send back to the source sub-inventory or can use it for the next sales order and our picker need not pick again since quantity already in the stage area.
9. What is meant by back order sales order?
   Ans: If there is no onhand automatically sales order status changes to back ordered and in case of partial shipment also remaining quantity status changes to back ordered
10. How do perform Auto pick & Auto-ship?
    Ans: Create a pick wave release rule by enabling the ‘Autopickconfirm & Create shipconfirm’ checkboxes to Yes
11. What changes are allowed during sales order revision?
    Ans: Item quantity, request date, customer ship to/bill to, price, ship method, shipment priority, payment terms & fulfilment.

Dropship Sales Order Scenarios:

1. What is the difference between Dropship & Back to back
   Ans: Dropship: The supplier directly delivers the product to the customer and we don’t maintain inventory.
   • Advantages: Saving time, transportation cost, inventory holding cost, damage of the goods, and life span of the product.
   • BacktoBack: We receive the product from the supplier against the sales order and we perform picking & shipping from our warehouse.
2. After the purchase order is created is it possible to change the scheduled ship date in the sales order?
   Ans: Yes, the changes are automatically processed/updated in the purchase order
3. After the purchase order is created is it possible to change the ship-to location in the sales order?
   Ans: Yes, the changes are automatically processed/updated in the purchase order
4. After the purchase order is created is it possible to change the shipping method in the sales order?
   Ans: Yes, the changes are automatically processed/updated in the purchase order
5.  After the purchase order is created is it possible to change the requested quantity in the sales order?
   Ans: Yes, the changes are automatically processed/updated in the purchase order
6.  After the purchase requisition is created if you cancel PR will the sales order get cancelled automatically?
   Ans: Sales order will not cancel, you can process the sales order again to create fulfilment.
7.  After the purchase order is created if you cancel PO will the sales order get cancelled automatically?
   Ans: Sales order will not cancel, you can process the sales order to the next available supplier.
8.  From which setup does drop ship requisition/purchase order picks the price?
   Ans: 1st Preference: Agreement and 2nd Preference: Item level list/purchase price
9. How to handle drop ship returns?
   Ans:
   • Step1:  Application Flow: Against drop ship sales order we have to create a Return sales order under Shipment Details, then set the attribute: Request Type -> Arrive On
   • On the order line, set the Return Location attribute to the location where your supplier can receive the item.
   • Step 2: Order Management automatically creates a return material authorization and sends it to Procurement when you submit the return order.
   • Step 3: Receive the returned item into inventory.
   • Step 4: Return the item to your supplier.
   • Do this step to make sure that the warehouse returns the item to your supplier and depletes the quantity that you returned to inventory.
10.  If you cancel the dropship sales order will automatically cancel the respective PR & PO?
    Ans: Yes, PR & PO get cancelled
11. Back-to-Back Sales Order Scenarios: Let’s say there is an onhand-600 and create back-to-back sales orders for 1000 qty will the supply order create 1000 or 400?
    Ans: Supply created for 400
12. Where you can see Back to back sales order numbers in the purchase order?
13. Ans: Buyer can see Sales Order Details in the Purchase Order Schedules -> Select View->All Columns (Customer Sales Order)
14.  During the process requisition screen can it be possible to change the defaulted supplier from the sourcing rule?
    Ans: Yes
15.  After the purchase order is created is it possible to change the scheduled ship date in the sales order?
    Ans: Yes, the changes are automatically processed/updated in the purchase order
16. After the purchase order is created is it possible to change the schedule ship-to the location in the sales order?
    Ans: Yes, the changes are automatically processed/updated in the purchase order
17.  After the purchase order is created is it possible to change the ship method in the sales order?
    Ans: Yes, the changes are automatically processed/updated in the purchase order
18. After the purchase order is created is it possible to change the requested quantity in the sales order?
    Ans: Yes, the changes are automatically processed/updated in the purchase order
19. After the purchase requisition is created if you cancel PR will the sales order get cancelled automatically?
    Ans: No
20. After the purchase order is created if you cancel PO will the sales order get cancelled automatically?
    Ans: No
21. After the purchase order is created if you split the sales order line to delivery to multiple locations will the PO line also get split?
    Ans: Yes, the PO line split into multiple schedules with different delivery locations
22.  From which set-up back-to-back requisition/purchase order picks the price?
    Ans: 1st Preference: Agreement and 2nd Preference: Item level list/purchase price
23.  What is the supply orchestration number?
    Ans: Its supply number is created and track the progress of the supply to the demand.
24. If you enable Back to Back to -> Yes, is it possible to use the same item for a standard sales order or Dropship?
    Ans: Yes
25.  How to handle B2B returns?
    Ans: Receive the damaged product from the customer by creating a Return sales order and return the same product to the supplier by performing Return to the vendor.
26. If you update promised delivery date in the purchase order will it update the scheduled ship date in the sales order?
    Ans: Yes, GOP recalculates and updates the scheduled ship date in the sales order

After enabling the profile option: Use Global Order Promising to Recalculate Dates in Order Management:
If you enable this option, and if dates change in procurement, manufacturing, or inventory, then use GOP to calculate dates on sales orders in drop ship or back-to-back flows.

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