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Difference between E-Commerce and E-Business
  • Last Updated : 29 Oct, 2020

1. E-Commerce :
E-Commerce refers to the performing online commercial activities, transactions over internet. It includes activities like buying and selling product, making monetary transactions etc over internet. Internet is used for E-commerce. Websites and applications (apps) are required for e-commerce. it is mainly connected with the end process of flow means connected with the end customer.

Examples of E-Commerce are online retailers like amazon, flipkart, Myntra, paytm mall, seller of digital goods like ebooks, online service etc.

Activities of E-Commerce are :

  • Buying and selling product online
  • Online ticketing
  • Online Payment
  • Paying different taxes
  • Online accounting software
  • Online customer support

2. E-Business :
E-Business refers to performing all type of business activities through internet. It includes activities like procurement of raw materials/goods, customer education, supply activities buying and selling product, making monetary transactions etc over internet. Internet, intranet, extranet are used in e-business. Websites, apps, ERP, CRM etc are required for e-business.

Examples of E-Business are e-commerce companies and its various internal business activities, auction site, classified site, software and hardware developer site etc.



Activities of E-Commerce are :

  • Online store setup
  • Customer education
  • Buying and selling product
  • Monetary business transaction
  • Supply Chain Management
  • E-mail marketing



Difference between E-Commerce and E-Business :

S.No.E-COMMERCEE-BUSINESS
01.E-Commerce refers to the performing online commercial activities, transactions over internet.E-Business refers to performing all type of business activities through internet.
02.E-Commerce is a narrow concept and it is considered as a subset of E-Business.E-Business is a broad concept and it is considered as a superset of E-Commerce.
03.Commercial transactions are carried out in e-commerce.Business transactions are carried out in e-business.
04.In e-commerce transactions are limited.In e-business transactions are not limited.
05.It includes activities like buying and selling product, making monetary transactions etc over internet.It includes activities like procurement of raw materials/goods, customer education, supply activities buying and selling product, making monetary transactions etc over internet.
06.It usually requires the use of only a website.It requires the use of multiple websites, CRMs, ERPs that connect different business processes.
07.It involves mandatory use of internet.It involves the use of internet, intranet or extranet.
08.E-commerce is more appropriate in Business to Customer (B2C) context.E-business is more appropriate in Business to Business (B2B) context.
09.E-Commerce covers outward/external business process.E-Business covers internal as well as external business process/activities.

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